Quality
At TSS, our quality culture is company-wide.
Our strategies include customer satisfaction by exceeding expectations, continual
improvement, employee involvement, and structured process improvement and problem
resolution. These strategies have produced documented results. Our successful strategy also
includes a supply base which is managed from the quote stage through receipt activities.
Improvement targets for our partners in supply are established and monitored. These
activities are only a part of comprehensive quality management systems we use to control
and enhance every facet of the business. These systems are in place for you from the
moment we answer your telephone call to the day we deliver your finished product and beyond.
The result is the TSS Customer Assurance of Quality, our commitment to making certain
there is no down time and no lost sales or revenue from parts and equipment that do not
conform to your requirements.
Quality Certifications
